Q&A
Base Rate Charges and Water Usage
Q: What charges apply when I open a water/sewer account?
A: Once your account is activated, you will be billed a monthly base rate for sewer and water services. Water usage charges are billed separately and only apply if you use water.
Q: Will I be charged if I do not use any water?
A: Yes. If your account is active, base rate charges will still be billed each month, even if no water is used.
Q: How can I avoid being charged when I am not using water?
A: You must inform SCWD in advance. To avoid charges, you should either delay activating your account or request that it be opened and immediately placed in inactive status.
Q: What happens when my account is placed in inactive status?
A: The meter will be locked, a final reading will be recorded, and no further base or usage charges will apply while the account remains inactive.
